How AnSR Smashed Fleet Recovery Rates for a Fortune 100 Customer
By: Maron Koop For companies with fleet vehicles, navigating damage claims is a headache. Not only are there repair and replacement costs to manage, but also loss of use—the cost of doing business without the vehicle. Companies may have to outsource services while the...
How to Identify Costly Habits
By: Maron Koop Even experienced businesspeople can fall into subconscious, routine behavior that is expensive to maintain. To break bad habits, it’s important to regularly evaluate departmental processes to discover areas for improvement. I developed the 99/1 rule to...
Three Strategies to Improve Business Operations
By: Maron Koop In day-to-day business operations, it is easy to get stuck in the same patterns, especially in paperwork-heavy departments like claims recovery. Here are three things you can do to improve operations and improve your bottom line: 1. Reward Results, Not...
3 Reasons Insurance Companies Lose Millions
BY: MARON KOOP Many insurance companies don’t realize how much money is lost in their subrogation departments. Inconsistent processes and improperly allocated personnel can lead to missed opportunities—worth millions of dollars. Here are three common mistakes we see...
Predicted Impact of Autonomous Vehicles on Tort Claims
BY: MARON KOOP The reality of autonomous vehicles dominating the roads is not far off. Walmart, one of the largest companies in the world, recently shared its plan to test self-driving cars in multiple cities. General Motors announced just this month it will sell...