How to Identify Costly Habits

How to Identify Costly Habits

By: Maron Koop Even experienced businesspeople can fall into subconscious, routine behavior that is expensive to maintain. To break bad habits, it’s important to regularly evaluate departmental processes to discover areas for improvement. I developed the 99/1 rule to...

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Three Strategies to Improve Business Operations

Three Strategies to Improve Business Operations

By: Maron Koop  In day-to-day business operations, it is easy to get stuck in the same patterns, especially in paperwork-heavy departments like claims recovery. Here are three things you can do to improve operations and improve your bottom line: 1. Reward Results, Not...

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3 Reasons Insurance Companies Lose Millions

3 Reasons Insurance Companies Lose Millions

BY: MARON KOOP Many insurance companies don’t realize how much money is lost in their subrogation departments. Inconsistent processes and improperly allocated personnel can lead to missed opportunities—worth millions of dollars. Here are three common mistakes we see...

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